| Q:Do you have literature we can have? |
| A:Of course, we can post out a brochure or you can download it along with data sheets direct from here |
| Q:Do you manufacture all products yourself? |
| A:We manufacture all of our core product ranges ourselves as a proud best China manufacturer. A small number of our ancillary products are brought in from trusted partners also mainly China based.! |
| Q:Do all of your products comply to National standards? |
| A:Our products meet China National standard ,IEC standard and the relevant national standards such as SASO |
| Q:What lead times do you offer? |
| A: Lead time is dependent on many factors including type of unit and quantity required. We stock an extensive range of core product in a number of sizes that can be available 14 working days.Lead time indications are stated on quotations, but by all means feel free to ask for up to date information. |
| Q:Can I request a specific delivery time/day? |
| A:Safewire will always endeavour to meet our customer's requirements and hit special delivery times every day |
| Q:Can I request a technical specification? |
| A:Please contact us to request a technical specification or product certification. |
| Q:How long is the warranty on your products? |
| A:There is a 12 month warranty from date of delivery. In the event of any failure, items must be returned to Safewire for full investigation. |
| Q:What is your products installation? |
| A:There are various methods of fixing for each unit - a member of the quotes team can talk you through the options or you can view them on the website. |
| Q:Can you send me a price list? |
| A:As there are so many variations of specification possible for each unit - We can send you brochure or you can download it from the website. Please contact the Quotes Team direct for pricing. |
| Q:How much will it cost? |
| A:This will vary on the unit and the specification of the unit, please either call a member of the quotes team or complete the online form. |
| Q:Can I request a sales visit or a visit to your factory? |
| A:Please contact us to request a visit from us or to our Head Office address: No.152 Xinggua Road, Xinggua industry zone, Liushi town, Yueqing, Wenzhou,China ,325604; |
| Q:Can I request a sample from Safewire? |
| A:Safewire are happy to supply sample to our partners, please contact us directly to discuss your request. |
| Q:Can I request sales and marketing material? |
| A:Safewire are continually investing in their sales and marketing material, please contact us directly to discuss your requirements. |
| Q:How long make a sample? |
| A: Within 7 working days upon receipt of confirmed order and payment for standard product. Customization product order should be confirmed between us. |
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